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Marble Surface

Privacy Policy


ACCESSING, DOWNLOADING OR OTHERWISE USING THE SITE INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THIS PRIVACY POLICY IN FULL. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT ACCESS, DOWNLOAD OR OTHERWISE USE THE WEBSITE. You acknowledge (a) that you have read and understood this Privacy Policy; and (b) this Privacy Policy shall have the same force and effect as a signed agreement. 

  1. Introduction

This Privacy Policy only applies to your visits to the Site, which is operated by Reflections of S.H.E., LLC, with a principal place of business at 5557 Baltimore Avenue Suite 500-1254 Hyattsville, MD, 20781. We know you value your privacy. This Privacy Policy governs personal information we collect and receive from you or about you and explains how we may collect, use, and, in some instances, share this information.

Please read our Terms of Use, if you have not already done so. You may access the current version of the Terms of Use at any time by clicking on the link marked “Terms of Use” at the bottom of each page of the Site. Any terms defined in the TOU shall have the same meaning in this Privacy Policy.

Please review the Privacy Policy each time you use the Site. If we modify this Privacy Policy, we will provide a notice at the top of this Privacy Policy for at least 30 days after the new effective date. BY USING THE WEBSITE, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THE PRIVACY POLICY.

  1. Privacy Notices

This Privacy Policy may be supplemented or amended from time to time by “Privacy Notices” posted on the Site. Generally, Privacy Notices provide details about the personal information we collect on particular pages or particular areas of the Site, why we need that information, and choices you may have about the ways we use that information. Our Privacy Notices are part of this Privacy Policy. 

  1. Agreements Governing Specific Features and Password-Protected Areas of The Site. 

This Privacy Policy may be supplemented or amended by special terms and conditions governing specific features or password-protected areas of the Site. When you sign up to use a special feature or password-protected area, you may be asked to agree to special terms governing your use of the special feature or password-protected area. In such cases, you will be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked “I agree.” This type of agreement is known as a “click-through” agreement. If any of the terms of the click-through agreement are different than the terms of this Privacy Policy, the terms of the click-through agreement will supplement or amend this Privacy Policy, but only with respect to the matters governed by the “click-through agreement.” 

  1. Information We Collect

We collect information from you when you use the Site, contact, us or interact with us in the manner described below. We may collect personal information that you may provide. If you submit any personal information in connection with using the Site, you represent that you have the authority to do so and to permit Reflections of S.H.E., LLC to use the information in accordance with the Privacy Policy.

  1. Information You Voluntarily Provide Us

We collect the personal information that you knowingly and voluntarily provide when you use the Site. For example, we collect the information you provide when you request information about products or services, request a catalog, purchase a product or service, contact us regarding a purchase, or enter a contest or promotion. When using the website, you may provide personal information including, but not limited to your first and last name, shipping/billing address, email address, phone or mobile phone number, credit or debit card information, Social Security number, age, birth date, gender, purchase/return/exchange information occupation, personal interests, and information used to verify your identity or for fraud prevention purposes. Whether to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on the Site.

  1. Information We Collect Automatically When You Use the Site

When you access and use the Site, we automatically collect information regarding you and your device, including your device’s internet protocol address, the domain name of your internet service provider, your location, your mobile device information (e.g., device model and operating system version), your page visits, your social sharing activity, and aggregated information that cannot be used to specifically identify you.

  1. How We Use Your Information

We use the information we collect for several purposes including:

  • to provide the products, information and services you request;

  • for security, credit or fraud prevention purposes;

  • to provide you with effective customer service;

  • to provide you with a personalized experience when you use the Site;

  • to contact you with special offers and other information we believe will be of interest to you (but only with your permission);

  • to compile aggregate data for internal and external business purposes; and

  • for any other purpose identified in an applicable privacy notice or other agreement between Reflections of S.H.E., LLC and you or as permitted or required by law.

Please note that you may choose not to allow us to use your personal information for certain purposes (such as to email you promotional information) as described in the Your Choices Regarding Your Information section below.

  1. Business Changes

If we become involved in a merger, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction or if the ownership of all or substantially all our business otherwise changes, we may transfer your information to a third party or parties in connection therewith. 

  1. Affiliates

We may also share your information with our affiliates for purposes consistent with this Privacy Policy. Our affiliates will be required to maintain that information in accordance with this Privacy Policy.

  1. Investigations and law

We may disclose information about you to third parties if we believe that such disclosure is necessary to:

  • Investigate, prevent, or take action regarding suspected illegal activities, suspected fraud, the rights, reputation, safety, and property of us, users or others, or violations of our policies or other agreements with us;

  • Comply with the law or guidance and cooperate with government or law enforcement officials or private parties;

  • Respond to claims and legal process (for example subpoenas); and/or

  • Protect against legal liability.

  1. Aggregated Information

We may share aggregated information relating to users of the Site with affiliated or unaffiliated third parties. This aggregated information does not contain personal information about any user.

  1. As Described in a Privacy Notice

We reserve the right to disclose your personal information as described in any Privacy Notice posted on the Site where you provide that information. By providing your personal information on that Web page you will be consenting to the disclosure of your personal information as described in that Privacy Notice.

  1. As Described in Any Other Agreement Between You and Reflections of S.H.E., LLC

We reserve the right to disclose your personal information as described in any click-through agreement or any other agreement between you and Reflections of S.H.E., LLC.

  1. Analytics

We use third party analytics tools to help us measure traffic and usage trends for the Site. These tools may use cookies and other technologies to collect information about your use of the Site. These tools collect information sent by your device or the Site and other information that assists us in improving the Site. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

We also participate in the Adobe Marketing Cloud Device Co-op to better understand how you use our website and apps across the various devices you use, and to deliver tailored promotions. If you do not wish to participate, you may "opt-out" at Adobe Marketing Cloud Device Co-op Privacy Control.

  1. Cookies, Local Storage, and Other Tracking Technologies

Reflections of S.H.E., LLC and third parties may collect or receive information about your use of the Site, including through the use of cookies, web beacons and other technologies, and this information may be collected over time and combined with information collected on different websites and online services, which may track users across websites and apps. You can instruct your browser to stop accepting cookies. But if you do not accept cookies, you may not be able to use all functionality of the Site.

  1. Cookies

When you visit the Site or advertisements appearing on the Site, Reflections of S.H.E., LLC or third parties may use “cookies” which store certain information on your device and which allow us to customize your experience to better match your interests and preferences, or to simply facilitate your signing in to use the Site. Most browsers will allow you to erase cookies from your device, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies, we may not be able to restore any preferences or customization settings you previously specified, and our ability to personalize your online experience would be limited. Please refer to your browser instructions or “help” screen to learn more about these functions. 

  1. Web Beacons

Also, Reflections of S.H.E., LLC or our partners may collect information from visits to the Site using “Web Beacons.” Web Beacons are small graphic images or other programming code (also known as “web bugs,” “1x1 GIFs” or “clear GIFs”) used to keep track of your navigation through the Site and your electronic communication with us. We may include Web Beacons in our web pages and email messages. Web Beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or email can act as a Web Beacon. Web Beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Site, to monitor how users navigate the Site, to count how many emails that were sent were actually opened or to count how many particular articles or links were actually viewed. Web Beacons may be used to collect personal information (for example, the email address associated with an email message). This information is sometimes known as “clickstream data.” We may use this data to analyze trends and statistics to improve your online experience, or customer service.

With your permission, We may also use pixels. A pixel is a small piece of code that can be installed on a website so social sites can track effectiveness of advertisements created on social media.

We use cookies and other tracking technologies on the Site to:

  • collect information that may include which pages you visit, which web address you came from, which links you use, and how long you stay on each page the type of browser/device/hardware you are using, purchase and checkout process, search terms you use and IP-based geographic location;

  • support the features and functionality of the Site - for example, to track the items you add to your shopping cart or to track your order;

  • provide site security and or fraud prevention purposes

 Generally, the information we collect using these technologies does not identify you personally. If, however, you have created a user identity, for example, by applying for credit, we may link the information we collect using Web technologies to other information that identifies you personally.

  1. Security

We implement a variety of security measures to protect the safety of your personal information when you enter, submit, or access your personal information.

While we take reasonable measures to protect the information you submit via the Site against loss, theft and unauthorized use, disclosure, or modification, we cannot guarantee its absolute security. No Internet, email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the Site may not be secure. You should use caution whenever submitting information through the Site and take special care in deciding with which information you provide us. If you have any questions about security on our Site, please email us at

For your protection, certain areas of the Site are password protected. You are responsible for maintaining the confidentiality of your passwords. We have the right to assume that anyone accessing the Site using a password assigned to you has the right to do so. You will be solely responsible for the activities of anyone accessing the Site using a password assigned to you, even if the individual is not, in fact authorized by you. If you have reason to believe that your password has been compromised or used without authorization, you must promptly change it using the functionality provided on the Site.

Never provide sensitive personal information (for example, your Social Security number, driver's license number or credit card information) to us via email. We cannot guarantee that transmissions of your personal information will be fully secure and that third parties will never be able to defeat our security measures or the security measures of our partners. WE ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS, THIRD-PARTY ACCESS OR CAUSES BEYOND OUR CONTROL.

Any information collected through the Site is stored and processed in the United States. If you use our Site outside of the United States, you consent to have your data transferred to the United States. 

  1. Data Retention Policy

We will retain your information for as long as you use the Site and for a reasonable time thereafter, unless as otherwise specified by applicable laws. Please note that some or all the information we have collected may be required in order for the Site to function properly. 

  1. Your Choices Regarding Your Information

We respect your right to make choices about the ways we collect, use and disclose your personal information. In most cases, we will ask you to indicate your choices at the time we collect your personal information. We will also include an “opt-out” link in newsletters or promotional emails we send you so you can inform us that you do not wish to receive such communications from us in the future. If you have created an account or a personal profile on the Site, you may be able to update some or all of your privacy choices by changing the settings on your account settings or profile page. 

  1. Changing Your Information

If you wish to update or correct your personal information, please let us know by calling us at 301-701-3743 or by sending us an email at Please be sure to include your email address, full name, and specifically what information you would like to update or correct. If you contact us by email, please provide us with your 10-digit customer number, but DO NOT include your Social Security number or account number.

  1. Email Communications and Direct Marketing

We want to communicate with you only if you want to hear from us. You have the choice to be excluded from our offers and promotions and to be excluded from sharing personal information with our affiliates or Marketing Partners. If you choose not to receive information from us or do not want us to share your personal information with our affiliates or Marketing Partners, please let us know by calling us at 1-800-208-2500 or by sending us an email at Please be sure to include your email address, full name, and specifically what information you do not want to receive, such as “no phone offers”, “no mail offers”, “no email offers”, or “no sharing of information with Marketing Partners.” We will respond to reasonable requests within a reasonable time and, in any event, within the time period required by law.

  1. Protecting Children

The Site is not focused on marketing or attracting minors and we do not knowingly collect personal information about anyone under the age of 18. Anyone under the age of 18 should not use the Site. Our goal is to comply with applicable laws and regulations relating to collection and use of information from children, including the federal Children's Online Privacy Protection Act. If you believe that we have received information from a child, please notify us immediately by calling us at 301-701-3743. 

  1. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. If we modify this Privacy Policy, we will provide a notice at the top of this Privacy Policy for at least 30 days after the new effective date. Please review this Privacy Policy periodically, and especially before you provide any information. Your continued use of the Site or provision of personal information after any modifications to this Privacy Policy constitutes your acceptance of those changes. This Privacy Policy was made effective on the date indicated above.

  1. Contacting Us

If you have questions about this policy or our privacy practices, please email us at and write “Privacy” in the subject line or write us at:

Reflections of S.H.E., LLC

5557 Baltimore Avnue

Suite 500-1254

Hyattsville, MD 20781

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